SYNTHETIC DEMO · HARLEY AESTHETICS
Good morning, Rachel.
Fauna’s AI agents went through a year of the clinic’s bookings, payments and invoices. Here’s what they found. Nothing real is sent.
To review
Biggest first
Marketing
“Free consult giveaway” ads: spend up 99%, no extra enquiries
Spend went from £1,669 to £3,317 a month from July 2026, but enquiries stayed at about 90 a month.
£19,781a year
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Payments & rebooking
98 failed payments were never chased
98 card payments failed or are still unpaid, and 0 were tried again. Nobody is following them up.
£19,370a year
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Stock & suppliers
Filler supplier raised prices 22% in June 2026
3 filler products cost 22% more since June 2026, but you still charge the same. You now keep 52p of every £1, down from 58p.
£8,486a year
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Payments & rebooking
Laser hair removal x1 courses stopped halfway
74 patients started a 6-session course but only 3 finished it. Nobody follows up after a missed session.
£3,741a year
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2 smaller finds
Diary & staffing
30% of patients miss Nurse Beth Osei’s Friday appointments
29 of 98 Friday appointments with Nurse Beth Osei were missed, against 6% for other appointments. No deposit is taken for these bookings.
£1,826a year
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Marketing
Each Meta enquiry now costs £32, up from £26
The cost of each enquiry from Meta ads rose 25% over the year. This usually means people have seen the same ads too often.
£1,694a year
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Where the money is
£ a yearThings you’ve told Fauna
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